Frequently Asked Questions

Our service works in three simple steps:

1. Select your desired country and service (like WhatsApp, Instagram, etc.)
2. Get a temporary virtual phone number
3. Use that number to receive SMS verification codes

All SMS messages sent to your virtual number will appear instantly in your PVA Codes dashboard.

Yes, PVA Codes is completely safe and secure. We use enterprise-grade security measures to protect your data. We never ask for personal information beyond what's necessary for your account. All SMS messages are received in a private dashboard, and we use non-VoIP numbers for maximum platform compatibility.

Our service is designed for instant delivery. Most SMS messages arrive within 10-30 seconds after being sent. In rare cases, it might take up to 2-3 minutes due to network conditions or high demand.

Our virtual numbers are designed for one-time use per service. This ensures maximum success rates and prevents conflicts. If you need multiple verifications, you'll need to order a new number for each verification.

No, you don't need a physical SIM card. PVA Codes provides virtual phone numbers that work entirely online. You can receive SMS messages through our web dashboard or mobile app without any physical hardware.

Our pricing varies by service and country, typically ranging from $0.15 to $0.50 per SMS verification. We offer different pricing plans:

• Starter: $0.25 per SMS
• Professional: $0.20 per SMS
• Enterprise: $0.15 per SMS

Check our pricing page for detailed information.

Yes, we offer a money-back guarantee in the following cases:

• SMS doesn't arrive within 10 minutes
• Virtual number doesn't work for the intended service
• Technical issues on our end

Refunds are processed within 24-48 hours.

If you don't receive the SMS within 10 minutes:

1. Check if the service is currently available
2. Try refreshing your dashboard
3. Contact our support team for assistance
4. We'll provide a refund or replacement number if needed

Yes, we have mobile apps available for both iOS and Android devices. You can download them from the App Store or Google Play Store. The mobile app provides the same functionality as our web platform, allowing you to order numbers and receive SMS messages on the go.