20 Best Virtual Phone Number Services to Keep Your Business Connected
Virtual phone numbers have become essential tools for businesses of all sizes, remote workers, and anyone who needs to separate personal and professional communication. These services let you make and receive calls without being tied to a physical phone line or location. Whether you're running a startup, managing customer support, or working as a freelancer across multiple time zones, the right virtual phone service can make your life significantly easier. This list covers twenty reliable options, each with distinct features and pricing models to match different needs.
- PVACodes
PVACodes provides virtual phone numbers specifically built for verification purposes across multiple platforms and services. If you need to verify accounts on social media, messaging apps, or online services without using your personal number, this service delivers numbers from various countries with quick activation times. The platform focuses on simplicity and reliability, making it straightforward to get the numbers you need without complicated setup processes. It's particularly useful for digital marketers, developers testing applications, and businesses managing multiple online accounts across different regions.
- Google Voice
Google Voice remains one of the most accessible virtual phone services, especially if you're already embedded in the Google ecosystem. You get a free phone number that works across your devices, with voicemail transcription and call forwarding included at no cost. The service integrates smoothly with Gmail and other Google products, making it convenient for individuals and small teams. However, it's currently limited to users in the United States, which restricts its usefulness for international operations.
- Grasshopper
Grasshopper targets small businesses and entrepreneurs who want to project a professional image without investing in complex phone systems. You can choose local, toll-free, or vanity numbers, and the service includes features like custom greetings, call forwarding, and voicemail transcription. The mobile app lets you manage calls from anywhere while keeping your personal number private. Plans start at reasonable monthly rates, though costs can climb as you add more numbers or extensions.
- RingCentral
RingCentral offers a comprehensive communication platform that goes well beyond basic virtual phone numbers. The service includes video conferencing, team messaging, and integration with popular business tools like Salesforce and Microsoft 365. It's built for growing companies that need a scalable solution capable of handling dozens or hundreds of users. The learning curve is steeper than simpler services, but the feature set justifies the investment for teams that need a central hub for all their communication needs.
- OpenPhone
OpenPhone brings a modern, collaborative approach to virtual phone services by treating phone numbers like shared inboxes. Team members can see call history, share contacts, and collaborate on customer conversations through a clean interface. The service works across desktop and mobile devices, with features like automated messages, call recording, and integration with tools like Slack and HubSpot. It's particularly well suited for startups and small teams that value transparency and collaboration in their customer communications.
- Nextiva
Nextiva combines virtual phone services with customer relationship management tools to create a unified communication platform. You get advanced call routing, analytics, and the ability to manage customer interactions across phone, email, and chat from one dashboard. The service is reliable and feature-rich, making it a solid choice for customer service teams and sales departments. Pricing sits in the mid to upper range, but the included features often eliminate the need for additional software subscriptions.
- Vonage Business
Vonage has been in the VoIP space for years and offers virtual phone numbers with strong international calling capabilities. The service includes standard features like call forwarding, voicemail to email, and mobile apps, plus more advanced options like video conferencing and team messaging. Vonage works well for businesses with international clients or remote teams spread across different countries. The pricing structure is competitive, especially for plans that include unlimited calling to multiple countries.
- Line2
Line2 provides a straightforward second phone line on your existing smartphone, which is perfect if you want to keep personal and business calls separate without carrying two devices. The app works on both iOS and Android, offering features like custom voicemail, call forwarding, and text messaging. It's affordable and simple to set up, making it ideal for freelancers, contractors, and small business owners who need a professional number but don't require complex features. The user interface is clean and intuitive, so you can start using it within minutes of signing up.
- Phone.com
Phone.com delivers virtual phone services with a focus on flexibility and customization. You can build your own plan by selecting only the features you actually need, which helps keep costs down if you don't require every bell and whistle. The service includes options like call recording, voicemail transcription, and integrations with various business applications. It's a good middle-ground option for small to medium businesses that want more control over their phone system without the complexity of enterprise solutions.
- Dialpad
Dialpad uses artificial intelligence to enhance your calling experience with features like real-time transcription, sentiment analysis, and automated note-taking during calls. The service works across devices and includes video conferencing and team messaging alongside traditional phone features. It's designed for modern teams that want data and insights from their communications, not just a way to make calls. The AI features genuinely add value, especially for sales teams and customer support departments that need to track and improve their conversations.
- Sideline
Sideline adds a second phone number to your existing mobile device with a focus on simplicity and affordability. The app provides basic features like custom voicemail, auto-replies, and the ability to schedule texts for later. It's particularly popular with real estate agents, sales professionals, and small business owners who need a dedicated business line but don't want to invest in complex systems. The free version offers limited features, while paid plans unlock additional capabilities at modest monthly costs.
- Ooma Office
Ooma Office provides virtual phone services with the option to use either desktop apps or physical desk phones, giving you flexibility in how your team communicates. The service includes a virtual receptionist, call recording, and mobile apps that keep you connected on the go. Setup is straightforward, and the pricing is transparent with no hidden fees. It works well for small businesses transitioning from traditional phone systems who want familiar functionality in a more flexible package.
- 8x8
8x8 offers a complete unified communications platform that includes voice, video, chat, and contact center capabilities. The service is built for businesses that need reliable, high-quality communication tools with strong analytics and reporting features. International calling rates are competitive, and the platform scales well as your business grows. While the full feature set might be more than a small startup needs, mid-sized companies and growing businesses will appreciate the room to expand without switching providers.
- Burner
Burner takes a different approach by providing temporary, disposable phone numbers that you can create and delete as needed. This makes it perfect for situations where you need a number for a short period, like selling items online, dating apps, or temporary projects. You can create multiple burner numbers and control how long each one stays active. The service prioritizes privacy and gives you control over who can reach you and when, making it a favorite among people who value digital privacy.
- Aircall
Aircall is designed specifically for sales and support teams, with features that integrate directly into CRM systems and help desk software. The service provides detailed analytics on call performance, team productivity, and customer interactions. Call routing is intelligent and customizable, ensuring calls reach the right person quickly. The interface is modern and user-friendly, and the service scales smoothly as teams grow. It's priced at the higher end but delivers strong value for teams that rely heavily on phone communication for revenue generation or customer satisfaction.
- Twilio
Twilio is a developer-focused platform that provides the building blocks for creating custom communication solutions. Rather than offering a ready-made virtual phone service, Twilio gives you APIs to build exactly what you need. This approach requires technical knowledge but offers unmatched flexibility for businesses with specific requirements or those building communication features into their own applications. Pricing is pay-as-you-go based on usage, which can be cost-effective for high-volume users or expensive for low-volume needs depending on your specific use case.
- CloudTalk
CloudTalk focuses on customer service and sales teams with features like call queuing, smart routing, and integration with over 30 business tools. The service provides detailed analytics that help managers understand team performance and customer satisfaction. International numbers are available in over 140 countries, making it suitable for businesses with a global presence. The setup process is quick, and the interface is intuitive enough that teams can start using it effectively without extensive training.
- MightyCall
MightyCall delivers virtual phone services tailored for small businesses with features that punch above their weight class. You get call flows, voicemail transcription, and a business texting feature that lets you SMS with customers from your business number. The service includes a softphone app that works on computers and mobile devices, plus options for desk phones if you prefer physical hardware. Pricing is straightforward and affordable, making it accessible for businesses watching their budgets carefully.
- JustCall
JustCall combines voice, SMS, and WhatsApp communication in one platform with strong automation features. The service integrates with popular CRM systems and includes tools like bulk SMS, automated workflows, and detailed reporting. It's built for sales and support teams that need to manage high volumes of customer interactions efficiently. The international presence is strong, with local numbers available in over 70 countries. Pricing is competitive, especially considering the breadth of features included in standard plans.
- Talkroute
Talkroute provides virtual phone services with a focus on call management and routing flexibility. You can set up custom call flows based on time of day, caller ID, or other criteria to ensure calls always reach the right destination. The service works through mobile apps or desk phones, and you can add unlimited users to most plans. It's particularly useful for businesses with complex routing needs or those that operate across multiple locations. The interface is straightforward, and customer support is responsive when you need help configuring your system.
Choosing the right virtual phone service depends on your specific needs, budget, and how you communicate with customers or clients. Some services excel at simplicity and affordability, while others provide advanced features for larger teams or specialized use cases. Consider what matters most to you, whether that's international calling, team collaboration, CRM integration, or just a simple second line on your phone. Most of these services offer free trials, so take advantage of those to test the interface and features before committing. With the right virtual phone number service, you can communicate more professionally and efficiently, no matter where your work takes you.